Terms & Conditions

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

 

MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products are subject to change without notice. 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

 

ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

For more detail, please review our Returns Policy. 

 

THIRD-PARTY LINKS 

Certain content, products and services available via our Service may include materials from third-parties. 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

 

PERSONAL INFORMATION 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates

 

QUALITY OF FILES PROVIDED

The customer accepts the responsibility for quality of the final print due to the files provided. Ensure you read the Pre-flight report which will identify any low resolution elements prior to approving for print.

 

SUITABILITY OF USE

When using our products as part of another system or structure, always ensure that any relevant testing, risk assessment, design, engineering, certification, inspection and ongoing maintenance is carried out to ensure that the product is suitable for that specific application. The act of fixing the product to the surface, structure or entity may change its structural integrity and performance. Special consideration should be given to wind loading. The application of the product may cause damage to entity it is being fixed to.   It is important that you understand your responsibility that the use of the product for your particular application meets the relevant legislation for OH&S, or the relevant building code as it may apply. 

 

LEAD TIMES

Expocentric endeavour to meet the clients requested lead time. In placing the order online, the user acknowledges that this lead time is depend on the time of approval your artwork.

 

CHANGES TO TERMS OF SERVICE 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes 

 

PAYMENT OPTIONS

We accept online payment by credit card (MasterCard, VISA and AMEX). 1.8% Surcharges apply to credit cards payments. All transactions are in Australian dollars (AUD$). All transaction data is encrypted.

Expocentric do not store your credit card details either electronically or in any form of hard copy. When you provide us with credit card details over the phone we do not store those details in our database, nor will we transmit those details in an unsecure manner such as via email.

 

CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at support@lite.expocentric.com.au.